Q: How can I differentiate between authentic human hair and synthetic alternatives?
A: Human hair contains natural proteins. Distinguishing it is simple: when burned, genuine human hair turns to ash, and this ash dissipates easily
upon pinching. It emits a foul odor and produces white smoke when ignited. In contrast, synthetic hair forms a sticky ball and emits black smoke.
Additionally, genuine human hair might have minor gray strands and split ends, a normal occurrence that doesn't affect quality.
This is a natural characteristic and not indicative of any quality defect.
Q: How many bundles of hair will I require for a full look?
A: For hair weaves, we recommend: 3 bundles for lengths ranging between 10 to 22 inches, and 4 bundles for 24 to 30 inches.
Q: What is the typical lifespan of the hair?
A: With proper care, our hair extensions can gracefully last over 2 to 3 years.
Q: Is it possible to dye or color the hair extensions?
A: Absolutely, the hair can be dyed. Generally, it's easier to darken than lighten. We suggest opting for darker shades, as
lightening may not achieve the desired fade. Our Brazilian virgin hair extensions are competitively priced. Improper dyeing
can damage the hair. We strongly advise having your hair professionally dyed. Attempting this at home poses the risk of unsatisfactory
results. If salon visits aren't feasible, utilize top-tier products and always conduct a strand test.
on a small section first.
Q: What steps should I follow to maintain the quality of my hair extensions?
A: A. Cleanse the hair weekly. B. Dampen hair with water, apply a mild shampoo, rinse, and let air dry. C. Use a wire brush for combing
after drying. D. Perming and dyeing are options, but exercise moderation and utilize nourishing water. E. Opt for round, wide-toothed
combs. F. Avoid prolonged sun exposure. G. Keep the hairdryer at a safe distance from the roots. H. Be gentle when washing, especially
around the roots.
Q: Which hair care products are best suited for these extensions?
A: Treat these extensions as you would your natural hair. 1. Invest in high-quality shampoos and conditioners. 2. Conditioning is crucial
for maintaining softness and manageability, so use leave-in conditioners. 3. While gels or sprays can help curls stay intact, ensure
regular washing to prevent residue build-up. 4. Olive oil is an excellent choice for promoting hair health.
to maintain healthy and vibrant hair.
Q: Upon placing an order today, what is the expected delivery timeframe?
A: If in stock, your order will be dispatched within 12 to 24 hours on business days. Delivery to the USA and European countries takes 2 to 4
working days, while African countries can expect delivery within 4 to 7 working days.
Q: What is your return policy?
A: 1. Returns and refunds are accepted within 7 days of receipt. Please contact us first, then proceed to return the items following
the provided return address. 2. For secure delivery, arrange returns via registered airmail, bearing in mind that return shipping costs
should be paid by the buyer. However, rest assured that we will take full responsibility for the shipping cost in the event of any quality issues. 3. Please ensure that the items remain
in their original state. We only accept items that are not damaged.
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