Q: How to distinguish human hair from synthetic hair with confidence?
A : Human hair is rich in natural proteins. To differentiate, simply burn a small strand. Human hair will reduce to ash that
disappears upon pinching and emits a characteristic foul odor with white smoke. In contrast, synthetic hair becomes a sticky
ball accompanied by black smoke. Additionally, human hair might have minimal gray hairs or split ends, which is entirely
normal and not indicative of any quality issues.
Q: How many hair bundles do I need for a full weave?
A: Generally, for hair weaves, 3 pieces are recommended for lengths between 10-22 inches, and 4 pieces for 24-30 inches.
Q: What is the expected lifespan of the hair?
A: With proper care, our hair can last over 2-3 years, maintaining its natural beauty and luster.
Q: Is it possible to dye or color the hair?
A: Absolutely, our hair can be dyed. It is generally easier to darken the hair than to lighten it. We advise dyeing it darker
since the original color may be resistant to fading. Please be cautious, as improper dyeing can damage the hair. We suggest
entrusting the dyeing process to a professional hairdresser. Attempting it on your own may result in an unexpected shade. If
professional assistance is unavailable, always opt for high-quality products and conduct a patch test first.
to ensure desired results.
Q: What is the best way to care for your hair?
A: A comprehensive care routine is essential: A. Wash the hair weekly. B. Wet the hair with water and use a mild shampoo, then
rinse and air dry. C. Use a wire brush to detangle once dry. D. Perming and dyeing are possible, but should be done sparingly,
and always use a nourishing conditioner. E. Opt for round, wide-toothed combs to maintain hair integrity. F. Avoid prolonged
exposure to intense sunlight. G. Keep the hair dryer away from the roots. H. Handle the hair gently, especially at the roots,
during washing.
Q: What hair care products are best suited for maintaining this hair?
A: Treat this hair as your own. 1. Use high-quality shampoo and conditioning products. 2. Consistent conditioning is crucial to
keep the hair soft and manageable; use leave-in conditioners. 3. Gel or hairspray can be used to maintain curls, but ensure to
cleanse the hair regularly. 4. Olive oil is an excellent choice to nourish and keep the hair healthy.
Q: If I place an order today, when should I expect shipment?
A: If in stock, hair will be dispatched within 12-24 hours on business days. Delivery usually takes 2-4 working days to the USA
and Europe, and 4-7 working days to African countries.
Q: What is your return policy?
A: 1. Return or refund requests are accepted within 7 days of receipt. Please contact us first, and follow the return instructions
provided. 2. To prevent delivery issues, returns should be arranged via registered airmail, with shipping costs covered by the
The buyer is responsible for any additional costs. However, if the issue pertains to product quality, we are delighted to cover the shipping fees. 3. Kindly ensure that the items are maintained in their original condition.
We gladly accept returns as long as the items remain undamaged and in their pristine, original state.
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